COVID-19 Statement

As we enter what should have been the first week of our Autumn season we wanted to update you on our re-opening plans.  Due to the ongoing extra measures within Blackburn Town Centre, King George’s Hall is currently prevented from reopening.

Much of the country has seen those restrictions lifted already but few are able to offer an Autumn season that you would expect.  Our season was filled with shows that tour nationally and, due to the uncertainty about when venues would reopen and the ongoing requirement for social distancing, we have taken the decision to postpone all events until December 2020.  A full list of currently affected events is available below this update.

We are working hard to find alternative ways to keep you entertained and we hope to be able to make an announcement about our Christmas Pantomime soon.  With social distancing restrictions, our capacity drops to less than 30% so it just isn’t viable to deliver the events we had planned.  We are at the point where we have to prioritise our long-term survival and that may mean a few more months of our doors being closed.

We remain busy behind the scenes; our staff team are half way through transforming the Concert Hall and we can’t wait to share pictures of that with you soon.  At the end of September we are launching a new website where you’ll be able to purchase tickets for King George’s Hall and Darwen Library Theatre directly from us, without the need to use a ticketing agent.

We have applied to Arts Council England for a Cultural Recovery Fund grant and are continuing to work to develop a programme of events for our venues that we can deliver in line with government guidelines for the safety of our customers, artists and staff.  As our phased reopening plans develop, we will provide regular updates about how we can do this safely on our website www.kinggeorgeshall.com and across our social channels.

We look forward to seeing you soon.

 

Ticketing – Frequently Asked Questions

I have tickets for a show that has been cancelled. Why have I not received a refund as yet?

We are processing orders in strict date order of performance, so you are likely to be contacted after the date you were due to come to the theatre. However, we want to reassure you that you will be contacted, and your order will be processed. Please do not contact your credit card company as that will slow the process down and put an additional burden on our box office and ticket agent teams.

What happens if the performance I have tickets for is rescheduled?

Your booking will automatically transfer to the new date. We will be in touch to confirm these details with you. Should you be unable to make the new date/s, we will be able to process a credit voucher or refund for you.

Why are booking fees not refunded as part of this process?

Booking fees are charged at the time tickets are purchased and cover the costs of processing that booking (staff, website maintenance and physical tickets) and are therefore unrelated to the performance itself.

Please refer to our website and social channels for further updates over the coming weeks.

Confirmed changes to the events calendar are as follows:

DATE SHOW STATUS
March
Sat 21 March 2020 The Blockheads  Rescheduled to: Thurs 11 Feb 2021
23 / 24 / 25 March 2020 Last Choir Singing Heats Cancelled – Refunds will be actioned at point of purchase
Mon 23 March 2020 The Slow Readers Club Rescheduled to: Thurs 1 April 2021
Fri 27 March 2020 Dave Spikey Rescheduled to: Thurs 27 May 2021
Sat 28 March 2020 NAC Centenary Concert Cancelled – Refunds will be actioned at point of purchase
Sun 29 March 2020 Chris Ramsey Rescheduled to: Fri 26 March 2021
April
Fri 3 April 2020 George’s Comedy Club Cancelled – Refunds will be actioned at point of purchase
Sun 5 April 2020 Friends! The Musical Parody Rescheduled to Sun 14 March 2021
7 / 8 April 2020 The Tiger Who Came to Tea  Rescheduled:
Tue 7 April – 2pm to
Sat 10 October – 2.30pm
Wed 8 April – 11am to
Sun 11 October – 11.30am
Wed 8 April – 2pm to
Sun 11 October 2.30pm
Sat 11 April 2020 Supreme Queen Rescheduled to Sat 23 January 2021
Sat 18 April 2020 The Skids Rescheduled to: Thur 18 February 2021
Fri 24 April 2020 Blackburn Classics – Manchester Camerata Rescheduled to: Sun 25 April 2021 – 3pm
Season ticket holders will be contacted directly by the box office
Sat 25 April 2020 The Christians Rescheduled to: Fri 16 April 2021
May
Fri 1 May 2020 George’s Comedy Club Cancelled – Refunds will be actioned at point of purchase
Sat 2 May 2020 Martin Kemp Rescheduled to Sat 21 November 2020
Wed 6 May 2020
2.30pm + 4.30pm
Little Red Riding Hood Rescheduled to Tue 27 April 2021
2.30pm +4.30pm
Wed 13 May 2020 Swan Lake  Cancelled – Refunds will be actioned at point of purchase
Wed 20 May 2020 Lancashire Schools Dance Showcase Rescheduled to Thur 25 March 2021
Thu 21 May 2020 Lancashire Sparks  Cancelled – Refunds will be actioned at point of purchase
Fri 22 May 2020 Fleetwood Bac Rescheduled to Fri 12 March 2021
Sat 23 May 2020 Boogie Bingo XL Rescheduled to Sat 13 February 2021
Thur 28 May 2020 Chris Sutton Cancelled – Refunds will be actioned at point of purchase
Thur 28 May 2020 Twirlywoos Rescheduled to Wed 07 April 2021
June
Fri 12 Jun 2020 An Evening with Shaun Ryder Cancelled – Refunds will be actioned at point of purchase
Fri 19 Jun 2020 Paul Smith Rescheduled to Fri 13 November 2020
Sun 28 Jun 2020 The Hallé – Best of British Cinema Cancelled – Refunds will be actioned at point of purchase
Season ticket holders will be contacted directly by the box office
July
Thu 16 Jul 2020 Jools Holland Rescheduled to Thur 15 Jul 2021
Wed 29 Jul 2020 Paul Smith Rescheduled to Sat 14 November 2020
August
Sat 08 Aug 2020 Boogie Bingo XL Rescheduled to Sat 13 February 2021
September
Thu 10 Sep 2020 Stars of the Commitments Rescheduled to Sat 30 October 2021
Sun 20 Sep 2020 Jimmy Carr Rescheduled to Sat 10 July 2021
October
Sat 3 Oct 2020 Jethro Tull Rescheduled to Thurs 30 Sep 2021
Thurs 08 Oct 2020 Supreme Queen Rescheduled to Sat 23 January 2021
Sat 10 Oct 2020 The South Rescheduled to Fri 28 May 2021
10/11 Oct 2020 The Tiger Who Came to Tea  Rescheduled:
Sat 10 October – 2.30pm to Wed 18 Aug 2021 – 2.30pm
Sun 11 October – 11.30am to Thu 19 Aug 2021 – 11.30am
Sun 11 October 2.30pm to Thu 19 Aug 2021 – 2.30pm
Fri 16 Oct 2020 The Blockheads Rescheduled to: Thurs 11 Feb 2021
Tue 20 Oct 2020 Slow Readers Club Rescheduled to: Thurs 1 April 2021
Fri 23 Oct 2020 Milton Jones Rescheduled to Thurs 08 April 2021
Sat 24 Oct 2020 Toyah Rescheduled to Thurs 22 April 2021
Tue 27 Oct 2020 Stylistics Rescheduled to Mon 26 Oct 2021
Thu 29 Oct 2020 Jon Richardson Rescheduled to Thurs 7 Oct 2021
Fri 30 Oct 2020 Steve Hughes Rescheduled to Sun 24 January 2021
Sat 31 Oct 2020 Magic of Motown Rescheduled to Fri 12 February 2021
Sat 31 Oct 2020 Blancmange Rescheduled to Wed 29 September 2021
November
Fri 6 Nov 2020 Ant Middleton Rescheduled to Fri 26 November 2021
Sat 7 Nov 2020 Paul Weller Rescheduled to Sun 4 July 2021
Sun 8 Nov 2020 Abbamania Rescheduled to Sun 14 November 2021
Fri 13  Nov 2020 Paul Smith Rescheduled to Wed 31 March 2021
Sat 14 Nov 2020 Paul Smith Rescheduled to Wed 14 April 2021
Fri 20 Nov 2020 Dave Spikey Rescheduled to: Thurs 27 May 2021
Mon 23 Nov 2020 Sir Ranulph Fiennes Rescheduled to Fri 29 October 2021
Wed 25 Nov 2020 Friends Musical Parody Rescheduled to Sun 14 March 2021
Thurs 26 Nov 2020 The Australian Pink Floyd Rescheduled to Sun 28 November 2021
Sat 28 Nov 2020 Tez Ilyas Rescheduled to Sat 27 November 2021
December
Sat 5 Dec 2020 Northern Live Rescheduled to: Fri 14 May 2021
Sat 12 Dec 2020 Illegal Eagles Rescheduled to Sat 11 Dec 2021
Fri 18 Dec 2020 The Christians Rescheduled to Fri 16 April 2021

 

For the most up to date information from Central Government, visit their website: https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public